Cookies

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. We do NOT use cookies to examine your surfing behaviour before or after leaving this website. We do NOT pass on our cookie information so that it could be used in a way that would compromise your privacy.

Continue

 
Extend your Warranty Now

WarrantyPlus

Kawasaki warrants products with extended warranty to be free of manufacturing defects for an additional 24 months from the expiry date of the original manufacturer's warranty. The following products can be covered for private use* only:

Street-legal Motorcycles**

* Private use - a private user is defined as "any person who is acting for purposes which are not related to his trade, business or profession".

** Street-legal Motorcycles - only models sold as street legal by Kawasaki Motors UK may be covered.

Warranty Terms and Conditions

If, within the extended warranty period, a failure occurs which is determined by Kawasaki to be caused by a manufacturing defect, Kawasaki will, at its discretion, arrange for the repair or replacement of the necessary parts at no cost to the customer. This can be carried out by any authorised Kawasaki Dealer. However, it is recommended that repairs and servicing are done by the original selling dealer who has a full history and knowledge of each product they have sold.

Note the following terms used throughout this document:

  • 'Kawasaki' = Kawasaki Motors Europe N.V.
  • 'Dealer' = Official Kawasaki dealer authorised for the relevant product group.

This warranty contains obligations and exclusions solely on the part of Kawasaki Motors Europe N.V. and not on the part of any dealer.

Nothing in this document shall be construed as an agency between Kawasaki and any of its authorised dealers or their staff.

Under current EU Consumer Law, customers have certain statutory rights contained within legislation governing the sale of goods to consumers (private users). This warranty does not in any way detract from or affect the statutory rights of the customer.

Please note:

  • This warranty is only available for and only applies to those products officially imported into the European Union (the EU) by Kawasaki Motors Europe N.V. and sold within the EU by an authorised Kawasaki dealer.
  • This warranty is only valid within European countries, which have official Kawasaki authorised representation for the product(s) concerned.

Warranty Exclusions

Kawasaki will not accept responsibility if, in its sole opinion, the part or parts require repair or replacement as a direct result of:

a) Alteration from standard specification in a manner, which affects the performance, durability or safety of the product or any of its component parts or genuine Kawasaki accessories, e.g.:

  1. The fitting of non-genuine Kawasaki parts or accessories, unless these are recommended or approved in writing by Kawasaki;
  2. Modifications or adjustments not recommended or approved in writing by Kawasaki.

b) The use of lubricating oils, fuel or other fluids (including cleaning materials) which are not in accordance with the recommendations contained in the owner's manual.

c) Improper uses, improper repair (this includes fitting of non-genuine or 'pattern' parts), accidental or fire damage and contamination by or submergence in water.

d) Deterioration due to normal wear and tear in service. The warranty does not cover routine service adjustment or normal replacement of service items (such as oils, fluids, spark plugs and filters), or wear and tear items (such as brake and clutch friction materials, seals, drive chains or belts, tyres, cables and bearings). However, such items are covered if replacement is required as a direct result of a manufacturing or material defect.

e) Any competitive racing or related use.

f) Any damage or consequential damage caused by accident or by owner's or operator's neglect or abuse.

g) Improper storage or deterioration from the elements.

The warranty may not apply if:

i) The periodic maintenance and servicing is not carried out by an authorised Kawasaki dealer at the appropriate intervals specified in the relevant owner's manual. Evidence of this servicing must be produced, if requested, at the time of any warranty claim. It is the owner's responsibility to ensure the service record book is kept up to date by the servicing dealer. It is advisable also to keep copies of any service or repair invoices in case the book is lost.

ii) Any problem experienced is not reported to a Kawasaki Dealer within a reasonable time or the motorcycle is not properly inspected by that dealer. The owner should take all possible steps to prevent further damage as soon as any problem is apparent. Any consequential damage that is caused by the continued use of the product after a problem has been identified may not be covered by this warranty.

The warranty covers private use only. The warranty will not apply if the unit is used for any business or commercial purpose.

The following items are not covered:

  • Cables
  • Batteries
  • Bulbs
  • Accessories (Genuine Kawasaki Accessories are warranted for 24 months if registered to the machine by your Dealer)
  • Cosmetic appearance

Breakdown

In the event of a breakdown it is the owner's responsibility to ensure the product is taken to an authorised Kawasaki Dealer for attention. Kawasaki will not be responsible for recovery costs or any other costs associated with the transportation of a product to a Kawasaki Dealer.

Warranty transfer

The extended warranty plan can be transferred to subsequent private owners of the covered product at no cost. Applications can be made by using the warranty transfer form in the warranty booklet or through any Kawasaki dealer.

Right to cancel

The plan may be cancelled and a refund made in full at the purchaser's request within 30 days of purchase. An administration fee of £50 will be deducted from the refund.

A refund will also be considered after the start of the extended warranty period in case of theft or total loss due to an accident. In these cases the refund will be made upon the following basis:

  • Deduction of an administration fee of £50.
  • Deduction of any claim amount paid under the extended warranty programme.
  • Deduction of the proportional amount of the plan fee according to the number of months the extended warranty has been running.

Cancellation of plans payable monthly under a credit agreement are not eligible for any refund of instalments and will incur an administration fee of £50.This right to cancel is in addition to and does not in any way detract from or affect the statutory rights of the customer. Any refunds will be made by the selling Dealer after application to and approval by Kawasaki.

Accuracy of Information

Kawasaki Motors UK will use reasonable endeavours to ensure that the contents of this Site are accurate and up to date. However, Kawasaki Motors UK reserves the right to change information, event/meeting dates etc at any time. No reliance should be placed upon any of the statements made within the site, and Kawasaki Motors UK excludes to the fullest extent permitted by law all liability resulting from any such reliance. Notwithstanding the generality of the foregoing, Kawasaki Motors UK excludes to the fullest extent permitted by law all liability resulting from your access to and use of the Site.

Data Protection

Kawasaki Motors UK respects the privacy of every individual who visits this Site, and strictly adheres to the data protection laws in the UK. This clause outlines our policy in regards to the collection, usage and storage of personal data.

Personal Data

In order to process your request for information through this Site, we must collect personal information from you that are protected by worldwide data protection laws. Kawasaki Motors UK is committed to compliance with all such laws. We have taken the necessary steps to ensure that we meet the obligations required by country-specific legislation and the EU Directive on Personal Data Privacy. The information collected via this website will be accessible to the Board of Directors of Kawasaki Motors UK who have access rights based on a relevant business need to know. Your data will be used for the purpose of personalising our content delivery and services to meet your individual needs and for market research purposes. Kawasaki Motors UK will not supply your data to any third party without your explicit authorisation. If you do not want your personal data stored in our database, please use the 'contact us' section of the website.

Non-Personal Identifiable Information Collected AutomaticallyIn some cases, we may collect information about you that is generic in nature and is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our site or advertisement.

Who To Contact

If you have previously submitted Personal Data through the Site and would like that information deleted from our records and database, please use the 'contact us' section of the website. We will use every reasonable effort to delete this information from our existing files and confirm with you the deletion of your Personal Data.

Sales Terms & Conditions

Return, refund, cancellation and minimum age policies.

The plan may be cancelled and a refund made in full at the purchaser's request within 30 days of purchase. An administration fee of £50 will be deducted from the refund.

All customers must be over the age of 18 years.

Delivery Policy

Within two working days your policy will be authorised and your new warranty documentation will be sent to you after thirty days.

Company Information

KAWASAKI EUROPE HQ

Kawasaki Motors Europe NV

Jacobus Spijkerdreef 1-3

2132 PZ Hoofddorp

The Netherlands


Company No. FC023811

Branch No. BR006509